SwimHub Privacy Policy

Last updated: 25 September 2026

This explains what SwimHub collects, why, and what happens to it.

What we collect

When you create an account

• Your name
• Email address
• Date of birth — used to check you are 13 or older before you can post publicly, and not shown to anyone else
• A username you choose

When you use the app

• Posts, comments and replies you write
• Photos you attach to posts
• Workouts and journal entries you record
• Who you follow, and who you have blocked
• Likes

Automatically

• Basic technical information needed to run the service, such as error logs

We do not use analytics or advertising trackers, and we do not sell your data.

Where it goes

Two services hold your data on our behalf:

• Firebase (Google) — accounts and sign-in
• Amazon Web Services — everything else: posts, photos, workouts, journal entries. Stored in the United States.

What is private and what is public

Public — visible to other SwimHub users:

• Your name, username, profile photo and bio
• Anything you post to the Community feed, including photos
• Your follower and following counts

Private — only you can see it:

• Your journal entries
• Your workout log
• Your date of birth
• Your email address
• Your blocked list

Moderation

Text you post is checked automatically for offensive language before it is stored. This is an automated filter and it sometimes gets things wrong — if it refuses something it should not have, email us.

Photos are not scanned automatically. They are reviewed if someone reports them.

When someone reports content, we keep a copy of that content as it was at the time of the report, even if it is later deleted. This is so we can review it and act on repeated behaviour. These records are kept for up to 90 days after a report is resolved.

Deleting your account

You can delete your account from the Account screen. This removes your profile, posts, comments, replies, photos, likes, follows, workouts and journal entries — including the image files themselves, not just the posts that showed them.

One exception: if your content was reported, the record of that report may be kept for up to 90 days after it was resolved, as described above. We keep it so a pattern of behaviour cannot be erased by deleting an account.

Children

SwimHub is not directed at children under 13, and under-13 accounts cannot post to the public feed, comment, or reply.

If you believe a child under 13 has given us personal information, email us and we will delete it.

Your choices

• See or correct your information — the Account screen
• Delete everything — the Account screen, or email us
• Stop seeing someone — block them from their profile or their content

Depending on where you live you may have additional rights over your data. Email us and we will help.

Security

Your data is sent over encrypted connections and stored with access controls. No system is perfectly secure, but we do not store passwords ourselves — sign-in is handled by Firebase.

Changes

If we change this policy in a significant way we will let you know in the app.

Contact

support@swimhub.fit